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About Us

Shipping policy


Due to current COVID-19 environment, there may be some delays in delivery, however we will try our best to deliver your order to you as soon as possible. If you do not receive your parcel within 15 business days, please contact us at [email protected], we will aim to provide a response within 24 hours.

 

Shipping Method

DHL, UPS, DPD

 

Shipping Time

Estimated 7-10 Business days for delivery, varying by destination country, shipping methods and other factors.

 

Notes

1.Our shipping method is not available for P.O. Boxes and APO/FPO addresses.

2.Shipping Time does not include the 1-2 business days of order processing time.

3.We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4.After we ship out your products, you will receive an email with tracking number for the parcel. You can also check your order information using the link.

5.The shipping cost depends on the weight of product, the origin, destination, shipping method, warehouses and other considerations.                                              

6.The detailed pricing information is visible during checkout.

7.We may charge a fee for every import shipment subject to customs entry requirements.

 

International Shipping

As of 21 December 2020, services in Iran, North Korea, and Syria are suspended until further notice.

 

At this stage, we do not know how long these services will be unavailable for, but we will provide regular updates as the situation changes.

 

We currently accept international orders from countries/regions other than Iran, North Korea and Syria.

 

For other areas in Portugal and Spain, such as Azores, Madeira, IIIes Balears (Baleares), Islas Canarias, Ceuta, Melilla, please contact us for shipping cost.

 

For other countries in Europe, please contact us for shipping method and shipping cost.



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